FREIGHT POLICY

WE PAY ALL UPS GROUND COSTS WITHIN THE CONTINENTAL UNITED STATES WITH THE FOLLOWING EXCEPTIONS:

• WE ADD $1.80/PACKAGE FOR SHIPMENTS TO A RESIDENCE AS PER UPS REGULATIONS.
• A HANDLING CHARGE OF $9.50/PACKAGE IS ADDED TO COVER INSURANCE, FUEL SURCHARGES, AND PACKAGING.
• EXPRESS DELIVERIES WILL BE CHARGED AT COST PLUS THE HANDLING CHARGE. WE CAN QUOTE COSTS PRIOR TO SHIPMENT.
• TRUCK DELIVERIES, WHEN REQUIRED, WILL BE CHARGED AT COST PLUS THE HANDLING CHARGE.
• HAZ-MAT ITEMS MUST BE SHIPPED GROUND AND MAY BE SUBJECT TO A $20 HANDLING CHARGE.

RETURNS

IN THE EVENT YOU NEED TO RETURN ANY GOODS RECEIVED, PLEASE CALL OUR OFFICE AND RECEIVE AN RMA. NO GOODS WILL BE ACCEPTED WITHOUT AN RMA NUMBER. PLEASE HAVE YOUR INVOICE AT HAND WHEN YOU CALL FOR THE RMA. WE ARE UNABLE TO PROVIDE AN RMA WITHOUT THE INVOICE INFORMATION.

ITEMS TO BE RETURNED, SUBJECT TO THE TERMS ABOVE, SHALL BE SENT PRE-PAID AND INSURED TO TJ'S MOTORSPORTS WAREHOUSE. AFTER INSPECTION AND ACCEPTANCE OF THE RETURNED ITEM WE WILL SEND THE REPLACEMENT PRODUCT AT OUR COST VIA GROUND SHIPMENT.

WE CAN NOT ACCEPT RETURNS FOR SPECIAL ORDERS, WHEELS, OR ELECTRICAL PARTS.

ALL RETURNS REQUESTING A REFUND ARE SUBJECT TO A 15% RESTOCKING CHARGE.

BACKORDERS

WE WILL BACKORDER ANY PARTS THAT MAY NOT BE IN STOCK AT TIME OF ORDER. WE WILL NOT CHARGE FOR THOSE ITEMS UNTIL SHIPPED. WE WILL NOT IMPOSE A HANDLING CHARGE ON BACK ORDERED ITEMS.